How can we help?
Questions about an order, a payment or selling on LoLBoost.gg? Pick the channel that fits your request below - live chat is the fastest.
- Live chat online 24/7
- Email replies within 24 hours
- Every order covered by Buyer Protection
Live chat Fastest
Questions before you buy, payment problems and anything urgent.
Usually replies within minutes, 24/7 Start chatChat in your order
Status, delivery, login details or changes to an order you already placed. Your booster or seller and our team see the full order history there.
My ordersRefunds, disputes, invoices and anything that needs a written record.
Replies within 24 hours [email protected]Discord
Community, giveaways, news and quick general questions. Please do not share order or login details there.
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Many questions are answered faster here than in a chat.
Frequently asked questions
Still unsure? Start a live chat and we will point you in the right direction.
What is the fastest way to get help?
For an order you already placed, use the chat inside the order - everyone involved sees the full context there. For everything else, live chat is fastest and staffed 24/7.
My account or item has not arrived. What now?
Open the order under My orders and check its status first. If delivery is late or details are missing, write in the order chat or start a live chat with your order number.
When can I get a refund?
Before delivery or before your boost or coaching has started you get a full refund. After that, refunds are handled through Buyer Protection, for example when an order was not delivered as described.
How long is the warranty on accounts?
The warranty stated on the offer applies, and it is never shorter than 14 days. If something goes wrong within that time, contact us with your order number.
I want to sell on LoLBoost.gg. Where do I start?
Apply on the work with us page. We review your category, stock and delivery process before your shop goes live.